Frequently Asked Questions
Everything you need to know about your Mr Simple order.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for faster delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply contact our support team to initiate a return or exchange.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring an existing garment you love and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are your garments sustainably made?
At Mr Simple, we prioritize high-quality, durable fabrics like organic cotton and linen to ensure your wardrobe lasts longer and reduces environmental impact.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.